To present an issue without fear of reprisal is the right of any Soldier, Civilian, or Family Member seeking IG help. After all, problem solving is one of the IG’s primary missions.
If IG assistance is needed, contact your local IG first.
(RSC and USARC IG's are the first point of contact for AGR and TPU soldiers.)
Give your chain of command a chance to solve the problem.
(Many problems must be addressed to the chain of command for resolution)
Be sure you have a problem, not just a peeve.
(Are you being given inaccurate information or just slow service?)
Remember IG's only resolve a case on the basis of fact.
(Your claim that a supervisor has violated the rules doesn’t make it fact. A claim must be supported with evidence. Do you have copies of documents or can you reference a policy that has been violated?)
Some situations first require other methods of redress.
Be honest and don’t provide misleading information.
(IG's will discover the truth quickly in most cases and there are penalties for knowingly providing false information.)
Keep in mind IG's can only recommend, not order a resolution.
(Only Commanders can order; the role of the IG is to assist and advise.)
Don’t expect instant action on your request. Be patient.
(Inquiries and Investigations take time, and IGs tend to have heavy workloads.)
A complaint, allegation, and/or request for assistance can be presented to an IG in person, by telephone, FAX, regular mail or electronically.
An IGAR is an Inspector General Action Request/DA Form 1559. The DA form 1559 is completed to capture pertinent information from the Complainant so the IG can take appropriate actions. You can download a DA Form 1559 on this web site or visit our office and fill one out in person. When completing an IGAR, please include as much detail as possible. (who, what, when, where, how, etc). This allows the IG to conduct a thorough inquiry.
The initiator of an IG investigation/inquiry will be informed upon the completion of an investigation/inquiry of the results as they pertain to the initiator. An individual may request IG records through the Freedom of Information Act (FOIA) by writing to the IG Office of record. However, due to concerns regarding confidentiality, they are not allowed to obtain the results of an investigation/inquiry concerning third parties. (Privacy Act of 1974 and Army Regulation 20-1).
Any problems/issues concerning the U.S. Army and/or its members may be presented to an IG. Law and statute restrict what Inspectors General can do in the areas of Civilian Personnel, Legal, and Equal Opportunity/Equal Employment Opportunity (EO/EEO).
NO! An Inspector General belongs to the Commander's Personal Staff. The IG has NO command authority. Therefore, we report, and make recommendations to the Commander for his action.
NO. Contact with an IG is a "protected communication". A supervisor or employee who reprises against anyone for contacting an IG faces possible punishment for violation of the statutory prohibition against reprisal for whistle blowing.
Anyone can submit an IGAR! As long as it concerns an activity of the U.S. Government, specifically the U.S. Army and/or its members. You do not have to be in or associated with the military to submit an IGAR.
Information provided to an Inspector General is never off the record. However, we attempt to maintain confidentiality